We are located in Melbourne, Australia and ship worldwide. You are welcome to visit our store please see our locations and hours here.

Yes, we have various buy now pay later payment options available at checkout, this varies depending on your country of residence, not all services are available worldwide.

You will receive an email from us providing all tracking information, once your item/s have been despatched.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

We ship worldwide. All items come with tracking.

We often ship the same day.But please note all orders are fulfilled and dispatched within 1-3 business days.

We offer economy and express shipping options. Times are calculated at checkout and vary depending on location.Note: Shipping times are estimates only, times will vary based on your location and are subject to change without notice due to worldwide interruptions.

Any import fees, duty taxes and customs charges are the responsibility of the buyer. These charges are applied by your country and not something we have any authority over. Please check with your local customs authority to determine any additional taxes that may be incurred

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

We are confident that you will be more than happy with your purchase, however, please see our return policy below.

Returns are accepted if initiated within 28 days of receiving. All returns must have an RMA (return number allocated).

To contact us regarding a return, please use our contact form here to request an RMA number.

The purchaser is responsible for the return postage costs.

To be eligible, items must be in their original, unused condition with all packaging intact.

International returns:

• As we internally cover the cost of international shipping on your order, this fee will be deducted from your refund if an item is returned.
  (For example: If your total was $240, and our shipping cost was $40, your refund would be $200.)

Fragrance

All fragrance perfumes are non-returnable. This is due to the required shipping method used, all flammables must be shipped as dangerous goods and must be sent from a certified manufacture or business that is qualified to handle and package them correctly.

Caring for your bag

Remember to treat your bag with care.

To clean your bag, gently wipe with a soft lint free cloth.

General wear and tear can occur with regular use.